Member Support During Government Shutdown
We understand that there are instances when you may be facing challenging times. As a Member-focused institution, we are committed to supporting you through difficult circumstances.
If you have found yourself in need of assistance1, please reach out to us at 800-983-7328, or visit any of our branch locations, for information on emergency loans, extensions, or any other financial need.
- Increased Courtesy Reversals: We recognize that payroll delays may lead to overdrafts and other fees. To alleviate the financial burden, we are implementing increased courtesy reversals of overdraft, loan, and other fees during this period.
- Waivers of Penalties on Share Certificate Early Withdrawals: If you hold share certificates and need funds, we are offering waivers of penalties for early distribution to provide you with additional financial flexibility.
- 0% Payroll Assistance Loans: Without a paycheck, we understand that you may have trouble paying your regularly monthly bills. These single-payment 60-days loans can serve as income replacement.
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Community Support
The Food Depot Food Assistance
New Mexico Workforce Connection Unemployment Assistance
Free Balance Resources
Article: How to Make the Most of a Reduced Paycheck
Article: What to Do If Your Income is Reduced
Article: How to Plan for Financial Emergencies
Article: Emergency savings account: Why you need one
Article: Emergency Savings Accounts: Where to Stash Your Cash
1) To qualify for assistance services, Members must have direct deposit and provide proof of furlough and loss of net income.
Additional qualifications may apply.