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Lost or Stolen Card

Please contact us immediately if you believe your State Employees Credit Union ATM or debit card has been lost or stolen.

In the event that your card has been lost or stolen, we suggest closing your card right away to prevent fraudulent transactions. Simply call one of the phone numbers below for assistance.

 

Lost or Stolen Card

During Business Hours:

  • Debit Card: 800-983-7328
  • ATM Card: 800-983-7328 or 505-983-7328
  • Credit Card: 855-510-4595

Nights/Weekends/Anytime 24/7:

  • Debit Card: 844-596-1819
  • ATM Card: 800-241-2510
  • Credit Card: 855-510-4595

 

Dispute Fraudulent or Unauthorized Transactions

Call Anytime 24/7/365:

  • Debit Card: 844-596-1820
  • ATM Card: 800-983-7328 or 505-983-7328
  • Credit Card: 855-510-4595

 

Mailing Addresses for Dispute Letters

  • Debit or ATM Card
    State Employees Credit Union
    Attn: Card Svcs
    813 St. Michaels
    Santa Fe, NM 87505
  • Credit Card
    Card Services
    PO Box 182477
    Columbus, OH 43218