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Job Openings

Teller – Full Time

Rio Rancho Branch

Accountabilities:

  • Perform routine member transactions, including but not limited to deposits, withdrawals, cash advances, loan payments transfers and check cashing
  • Issue official checks, process cash advances and sell gift cards
  • Receive share deposits and loan and credit card payments
  • Receive payments for mortgage, installment and share secured loans, ensuring that payments equal the amount due and that all late charges, if applicable, are collected
  • Provide members with the forms necessary to transact business at the credit union
  • Examine checks for endorsements and negotiability
  • Provide members with proper receipts for payments
  • Respond to member’s requests, problems and complaints, and/or direct them to the proper person for specific information and assistance
  • Provide members with account status, including current balances and loan pay-offs
  • Performs all other assigned duties


Call Center Representative – Full Time

St. Michael's Office

Accountabilities:

  • Promptly answer inbound phone calls and provide professional, single-stop service to members needing account information and willingness to solve member questions and issues.
  • Responsible for researching member inquiries to ensure proper follow-up and member satisfaction.
  • Recommend SECU products and services to meet member needs.
  • Accurate posting of phone transactions.
  • Provide operational support to branch employees with:
  • CTR’s, SAR’s, Monetary Reports, FINCENS, OFAC
  • Reporting of charge off share accounts to Credit Bureaus
  • Provide assistance to other departments with special projects.
  • Performs all other assigned duties.


Systems Administrator – Full Time

St. Michael's Office

Accountabilities:

  • Coordinate with Information Systems (IS) Department management and other system administrators to ensure that server operations are performed in concert with all applicable operational considerations
  • Perform daily system monitoring, verifying the integrity and availability of all hardware and server resources. Resolve issues as identified
  • Test, install, and configure new servers as directed
  • Review manufacturer-supplied software upgrades and make recommendations for implementation. Test and install approved upgrades
  • Document all work performed as required by IS Department procedures
  • Evaluate current computer system administration processes and make recommendations to IS Department management for quality and efficiency improvements
  • Review new information system technologies and make recommendations for possible implementation based upon strategic and cost-benefit analysis of the proposed technology
  • Serve on the IS Department’s security incident response team
  • Assist the Vice President of Information Systems in: 1) establishing strategic plans and technical initiatives for the department, 2) developing departmental procedures governing system administration, and 3) responding to information system audits and examinations.


Education Coordinator – Full Time

St. Michael's Office

Accountabilities:

  • Create and maintain a positive and professional learning environment
  • Able to deliver, project and motivate trainees through effective training methodologies both in group and individual classroom dynamics
  • Manage the design, delivery and continuous improvement of training programs as well as ongoing learning opportunities across the organization, in support of the organization’s needs.
  • Utilize a variety of the training methodologies, techniques, concepts, learning tools, and practices to ensure maximum effectiveness of training programs
  • Conduct specific training needs assessments to support the design, development and delivery of corporate training programs and strategies and partner with individual departments to outline deliverables, expectations and risks, to include specific training needs for staff
  • Performs other related duties as assigned or requested


Call Center Manager – Full Time

St. Michael's Office

Accountabilities:

  • Directs and coaches the Call Center staff and has overall responsibility for the performance of the department.
  • Mentor employees to ensure they are adequately trained and consistently meeting department goals for; calls answered/abandoned, transferred calls, grade of service, and member service.
  • Monitors all aspects of the phone system to ensure adequate functionality, recorded messages including holiday greetings, and all other operational aspects of the phone system.
  • Analyze department and employee workflow to ensure a high level of quality and productivity for each employee.
  • Accountable for tracking member feedback, analyzing employee performance and recommending solutions for improvement.
  • Performs all written performance evaluations for employees of Call Center and makes written recommendations for direction of Call Center representatives.
  • Other duties as assigned.


Teller – Full Time

St. Michael's Branch

Accountabilities:

  • Perform routine member transactions, including but not limited to deposits, withdrawals, cash advances, loan payments transfers and check cashing
  • Issue official checks, process cash advances and sell gift cards
  • Receive share deposits and loan and credit card payments
  • Receive payments for mortgage, installment and share secured loans, ensuring that payments equal the amount due and that all late charges, if applicable, are collected
  • Provide members with the forms necessary to transact business at the credit union
  • Examine checks for endorsements and negotiability
  • Provide members with proper receipts for payments
  • Respond to member’s requests, problems and complaints, and/or direct them to the proper person for specific information and assistance
  • Provide members with account status, including current balances and loan pay-offs
  • Performs all other assigned duties


Accounting Tech (GL) – Full Time

St. Michael's Office

Accountabilities:

  • Responsible for daily general ledger reconciliations.
  • Responsible for daily bank account reconciliations.
  • Responsible for monthly general ledger account reconciliations
  • Analysis of financial accounts.
  • Preparation of journal entries for corrections and general ledger adjustments
  • Monitor loan charge off and recovery activity and preparation of journal entries related to non-accrued interest and gain and loss on repossessed assets.
  • Research and prepare journal entries for posting of monthly income.
  • Responsible for updates to the Accounting Procedures Manual with regard to procedures related to this position
  • Understand compliance issues and attends training as they relate to the Accounting Technician position.
  • Performs other duties as assigned.


Accounting Tech (In-clearing Processing) – Full Time

St. Michael's Office

Accountabilities:

  • Process the In-clearing and Bill Payment exception files, with returns.
  • Research and resolve all In-clearing and Bill Payment related issues.
  • Process ATM deposit adjustments.
  • Maintain the Wire Log.
  • Process member check adjustments.
  • Process member on-line loan payment returns and Federal Reserve returns.
  • Process ATM deposit adjustments.
  • Process check forgery items.
  • Process official heck stop payment requests.
  • Post manual member payroll.
  • Performs other duties as assigned.

Employment Application

By clicking the box below, you may download the PDF to your desktop. After you are done filling out the application, please drop it off at one of our branch locations or mail it to our St. Michael's Branch:

ATTN: Debbie Sparks
813 St. Michael's Drive
Santa Fe, NM 87505

Equal Opportunity Employer

State Employees Credit Union is an Equal Opportunity Employer. It is the policy of the company to afford equal opportunity to all employees and applicants for employment without regard to age, race, religion, color, sex, national origin, marital status, expunged juvenile records, or pregnancy, and to afford equal opportunities to disabled veterans, veterans of the Vietnam era, and individuals with a disability, or any other characteristic protected by Federal, State or Local law.

For more information, contact the human resource department by email or call us at 800-983-7328 or 505-954-3404. Please do not send SECU your application through email. State Employees Credit Union Participates in the E-Verify program.