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Job Openings

Branch Manager – Full Time

Las Vegas Office

Accountabilities:

  • The Branch Manager is responsible for managing his/her branch to achieve the annual goals. They must ensure that everyone in the branch understands and fully supports the goals and strategic initiatives of the credit union.
  • Create and manage a business development plan designed to complement branch and credit union strategic goals. The Branch Manager is expected to be an accepted and involved member of the local community.
  • Create sales and cross selling plan for the branch and coach and mentor employees to reach goals. Staff must be held accountable for developing relationships and bringing in new business.
  • Responsible for the training and professional development of employees by creating and maintaining a written plan for each employee.
  • Complete timely performance appraisals for employees to verify that objectives are being met and take corrective action as necessary
  • Ensure that all work in the branch is completed to a high standard and in accordance with SECU policy, procedures and guidelines, to protect his/her branch from loss.
  • Ensure that staff is providing a high level of service to members and internal members in order to build a strong service culture and service reputation in the community.
  • Monitor key products/sales within branch office to ensure profitable and sound business practices for the credit union, and to ensure employees are maximizing opportunities to sell products.
  • Ensure that the branch office is in compliance with federal laws and regulations set forth by the National Credit Union Administration and other regulatory agencies.
  • Ensure the branch remains in compliance with the Branch Security and Internal Control Procedures, Operational procedures and Lending procedures and receives clean surprise audit reports.
  • Manage the security and safety of the branch office, by following security and robbery procedures, testing alarms and equipment monthly and making sure staff is following opening and closing procedures.
  • Responsible for making sure risk situations are identified and action taken to minimize risk throughout the branch.
  • Performs all other assigned duties.


Teller – Full Time

St. Michael's Branch

Accountabilities:

  • Perform routine member transactions, including but not limited to deposits, withdrawals, cash advances, loan payments transfers and check cashing
  • Issue official checks, process cash advances and sell gift cards
  • Receive share deposits and loan and credit card payments
  • Receive payments for mortgage, installment and share secured loans, ensuring that payments equal the amount due and that all late charges, if applicable, are collected
  • Provide members with the forms necessary to transact business at the credit union
  • Examine checks for endorsements and negotiability
  • Provide members with proper receipts for payments
  • Respond to member’s requests, problems and complaints, and/or direct them to the proper person for specific information and assistance
  • Provide members with account status, including current balances and loan pay-offs
  • Performs all other assigned duties


Teller – Full Time

Albuquerque Branch

Accountabilities:

  • Perform routine member transactions, including but not limited to deposits, withdrawals, cash advances, loan payments transfers and check cashing
  • Issue official checks, process cash advances and sell gift cards
  • Receive share deposits and loan and credit card payments
  • Receive payments for mortgage, installment and share secured loans, ensuring that payments equal the amount due and that all late charges, if applicable, are collected
  • Provide members with the forms necessary to transact business at the credit union
  • Examine checks for endorsements and negotiability
  • Provide members with proper receipts for payments
  • Respond to member’s requests, problems and complaints, and/or direct them to the proper person for specific information and assistance
  • Provide members with account status, including current balances and loan pay-offs
  • Performs all other assigned duties


Teller – Full Time

Rio Rancho Branch

Accountabilities:

  • Perform routine member transactions, including but not limited to deposits, withdrawals, cash advances, loan payments transfers and check cashing
  • Issue official checks, process cash advances and sell gift cards
  • Receive share deposits and loan and credit card payments
  • Receive payments for mortgage, installment and share secured loans, ensuring that payments equal the amount due and that all late charges, if applicable, are collected
  • Provide members with the forms necessary to transact business at the credit union
  • Examine checks for endorsements and negotiability
  • Provide members with proper receipts for payments
  • Respond to member’s requests, problems and complaints, and/or direct them to the proper person for specific information and assistance
  • Provide members with account status, including current balances and loan pay-offs
  • Performs all other assigned duties


Call Center Representative – Full Time

St. Michael's Office

Accountabilities:

  • Promptly answer inbound phone calls and provide professional, single-stop service to members needing account information and willingness to solve member questions and issues.
  • Responsible for researching member inquiries to ensure proper follow-up and member satisfaction.
  • Recommend SECU products and services to meet member needs.
  • Accurate posting of phone transactions.
  • Provide operational support to branch employees with:
  • CTR’s, SAR’s, Monetary Reports, FINCENS, OFAC
  • Reporting of charge off share accounts to Credit Bureaus
  • Provide assistance to other departments with special projects.
  • Performs all other assigned duties.


Education Coordinator – Full Time

St. Michael's Office

Accountabilities:

  • Create and maintain a positive and professional learning environment
  • Able to deliver, project and motivate trainees through effective training methodologies both in group and individual classroom dynamics
  • Manage the design, delivery and continuous improvement of training programs as well as ongoing learning opportunities across the organization, in support of the organization’s needs.
  • Utilize a variety of the training methodologies, techniques, concepts, learning tools, and practices to ensure maximum effectiveness of training programs
  • Conduct specific training needs assessments to support the design, development and delivery of corporate training programs and strategies and partner with individual departments to outline deliverables, expectations and risks, to include specific training needs for staff
  • Performs other related duties as assigned or requested


Employment Application

By clicking the box below, you may download the PDF to your desktop. After you are done filling out the application, please drop it off at one of our branch locations or mail it to our St. Michael's Branch:

ATTN: Debbie Sparks
813 St. Michael's Drive
Santa Fe, NM 87505

Equal Opportunity Employer

State Employees Credit Union is an Equal Opportunity Employer. It is the policy of the company to afford equal opportunity to all employees and applicants for employment without regard to age, race, religion, color, sex, national origin, marital status, expunged juvenile records, or pregnancy, and to afford equal opportunities to disabled veterans, veterans of the Vietnam era, and individuals with a disability, or any other characteristic protected by Federal, State or Local law.

For more information, contact the human resource department by email or call us at 800-983-7328 or 505-954-3404. Please do not send SECU your application through email. State Employees Credit Union Participates in the E-Verify program.